With an advanced and sophisticated three-level warranty programme, R&M guarantees impeccable operation of all of today’s network services including Gigabit Ethernet in all three systems. In addition, R&M guarantees the transmission of 10Gigabit/s Ethernet in the VISION and in the STAR product lines.( in accordance with Draft IEEE 802.3an 10GBASE-T) .

5-year warranty on all components
R&M components are of the highest quality; they surpass the performance requirements of the standards ISO/IEC 11801 and EN 50173.

20-year warranty on the system
If exclusively R&M products are used in a LAN cabling system and if these are installed by a certified R&Mfreenet installer, a 20-year warranty applies to the transmission line and the R&M components.

Lifelong application warranty on the entire LAN system
R&M provides a lifelong warranty on the entire LAN system, provided the installation is carried out according to the standards in effect at
the time, is planned by a certified R&Mfreenet planner and installed by a certified R&M installer. R&M undertakes the acceptance of the protocols of the transmission line measured and subsequently certifies the installation. At this point the lifelong application warranty will come into effect.

DOWNLOAD Warranty Theory(420KB)

Warranty coverage

DOWNLOAD Warranty Programme (42,41KB)8.2006

DOWNLOAD Warranty Programme Appendix (147,93KB)07.2006

Installation and Test Specifications for Generic Cabling

Download Test Instructions (2.08 MB) 07.2006
Warranty Application

In order for a warranty application to be completely processed, the following must be sent to: warranty@rdm.ch:

· Fully completed certification request (with digital signature)
· Fully completed material list of the project
· Installation plans
· Measuring data (original data; flw, dat, mbd, fcm....)

Download Certification Request (167 kB) 09/2005
Download Form Material List (52.5 kB) 04.2005